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Frequently asked questions

Property management can be a stressful environment that demands quick action from service providers. Cameron Landscaping understands this and specializes in meeting the Landscape and Snow Removal requirements for property managers and building owners of industrial and commercial facilities. 

Q. what areas in the gta do you service ?

We serve most of the northern GTA, including North York, Vaughan, Markham, Scarborough, Concord, Woodbridge, and some parts of Mississauga and Brampton. Our exact service boundaries are marked on our Service Area map in Blue. Check out our service area map for a closer view of our service boundaries. 

Q. what type of properties do you service ?

We have extensive ‘All-Seasons’ experience to service a wide spectrum of properties ranging in size from less than an acre, to more than 50. These include single occupancy industrial, commercial buildings to large warehouse, multi-tenant, retail and Class ‘A’ office complexes.  For facility managers and owners with a number of properties, keeping a consistent level of service, quality and image is easy with Cameron. Our service is available throughout the GTA and with our geographical approach, you’ll get the same great service and attention to detail no matter where your sites are located.

Q. Do I have to sign up for the entire Winter season?

Yes. We provide you with a detailed seasonal contract, which covers your property for the entire winter. Our snow and ice maintenance services are only available to seasonally-contracted clients. All of our seasonally contracted clients must sign up with us for the entire Winter. We can offer ad hoc services  or on-call services upon request. Ease of contact, timely response to phone calls, and providing a consistent level of service, are essential to getting the job done “right” and “on time”. Delivering consistently high level of guaranteed, reliable, and dependable service to our seasonally-contracted clients is the hall mark of success and professional reputation.

Q. I have more than one property can you service all of them ?

You bet ! For facility managers and owners with a number of properties, keeping a consistent level of service, quality and image is easy with Cameron. Our service is available throughout the GTA and with our geographical approach, you’ll get the same great service and attention to detail no matter where your sites are located.

Q. How do I sign up?

First you must request a quote for your property – either by phone or online. Once we determine what kind of services are a best fit for your property we do a site assessment. This assessment includes precisely measuring all property lines, sidewalks and paved areas that need snow and ice maintenance.    Do not hesitate to contact us to make an appointment to finalize your contract in person, or if you have any questions, comments, or concerns, feel free to REQUEST A QUOTE NOW. We answer all electronic inquiries promptly.

Q. Can you shovel our walkways, sidewalks, steps, entrances, etc...?

Yes we do! We offer a comprehensive service designed to include all the areas of your property that you want cleared, and we are equipped to handle all types of walkways, driveways, parking lots, etc.

Q. do your services cover ice removal and freezing rain?

Cameron’s service includes automatic maintenance not only for every snowfall but also for all types of hazardous freezing ice events.  De-icing and ice removal is included in your service, our trucks will automatically visit your property every time there is any kind of threat of ice build-up, such as freezing rain, flash freezing, ice storms, sleet, slush, etc. Our complete snow service includes salting all surfaces with salt/sand or Environmentally friendly ice melter upon request.

Q. Do your crew members get any kind of training?

We care about our people and in turn they care about our clients. We train our employees to provide exceptional service to our customers by supporting their development, providing opportunities for personal growth, and amply compensating them for their successes and achievements. We also promote and foster a spirit of friendliness, co-operation, and professionalism in our workforce and their dealings with clients, suppliers and associates.

Prior to a new employee becoming an active member in their position, they are subjected to an orientation session involving company policies and procedures including Health and Safety, WHMIS and the requirement of personal protective equipment. This is again reviewed on commencement of each season.

In addition to in house & field training, employees must also participate in a comprehensive online training program in the use of Landscape Maintenance, Construction, and Snow Removal vehicles & equipment and demonstrate their expertise in a practical exam conducted by their Supervisor. No employee is permitted to operate independently in the field until they have demonstrated the knowledge and ability to operate the equipment in a correct and safe manner.

In combination with the above activities, regular sessions are held with employees to ensure specific hazard awareness within the field plus routine meetings involving members of our Joint Health and Safety Committee.

Employee’s designated to manage teams or crews within our operation are required to be certified in First Aid and CPR prior to assuming their position of Foremen or Supervisor.

Each team is trained on the specific navigation of their route, familiarized with the technical aspects of their equipment, provided with hours of practical driving exercises, and thoroughly briefed on work place safety procedures surrounding both the public and themselves. At Cameron our people know how to manage every property they visit to ensure quality and excellence our clients need. See our Health & Safety Policy

Q. WHEN WILL YOU CLEAR MY SNOW?

Exact visit timing depends on when the snowfall starts, and how fast it accumulates. If the snow falls overnight we will start clearing snow then.  Daytime snowfalls require multiple visits to ensure consistent accessibility. All of our clients receive multiple service calls for daytime snowfalls, first cleared during the day, then again overnight.  If there is very heavy snow event,  we may clear sensitive or important areas first throughout the night and come back to clear the rest throughout the day.

Q. how long is the winter season?

Officially, contracts start on November 15th (or the day you sign up, if after the official start date), and end on the 15th day of April.  Our contracts are designed to cover you from first to last snowfall, and we provide provisions for snowfalls happening either before or after the official start dates. You can also sign up for a full-year grounds care including both Landscaping & Snow Removal so everything is covered year round.

Q. how long is the summer season?

Our summer landscaping contracts run from April 15th to November 15th each year. We offer comprehensive landscaping services that cover you all season long. You can also sign up for a full-year grounds care including both Landscaping & Snow Removal so everything is covered year round.

Q. WHat is your health and safety policy?

At Cameron Landscaping, Safety Is Important To Us, And We Know It’s Important To You. The truth is many contractors do very little in the way of training to ensure the safety of employees, clients and the general public. This is a real concern with respect to legal liability and the cost incurred as a result of a preventable accident.

To compliment our continuous efforts to maintain a safe working environment without incident, we have enlisted dedicated health and safety organizations to assist in our training and to independently verify we are compliant with WSIB legislative standards and industry best practices.

Compliance

To verify we are in compliance of our legal responsibility in regard to Employee Health & Safety, we have submitted our policies & procedures to several third parties known as Contractor Check, Comply Works and PICS. These organizations assess the Health & Safety policies and procedures of contractors to ensure they meet legislative standards and industry best practices. Cameron Landscaping meets these standards and has been accredited by these organizations.

Health and Safety Policy

The management of CAMERON LANDSCAPING is vitally interested in the health and safety of its employees. Protection of employees from workplace injury & illness is a major, continuing objective.

CAMERON LANDSCAPING will strive to provide a safe, healthy work environment and follow all legislative requirements. All supervisors and workers must be dedicated to the continuing objective of reducing risk of injury & illness.

As an employer, CAMERON LANDSCAPING is responsible for worker health and safety. As president, I give my personal promise that every reasonable precaution will be taken for the protection of workers.

Foremen / Supervisors will be held accountable for the health & safety of the workers under their supervision. Foremen / Supervisors are responsible for ensuring machinery and equipment are safe, and employees work in compliance with established safe practices and procedures. Workers must receive adequate training in their specific tasks to protect their health and safety.

Every Worker must protect their own health and safety by working in compliance with the law and with safe work practices and procedures established by the Company.

It’s in the best interest of all parties to consider health and safety in every activity. Commitment to health and safety must be an integral part of this organization, from the president to the worker.

Mark Cho

President
Cameron Landscaping Inc.

Q. WHat is your environmental policy?

CAMERON LANDSCAPING is committed to the preservation of our environment and natural resources. In making this commitment, our goal is to provide services in a manner that reduce our carbon footprint and minimizes any negative impact on the environment.

To achieve our objective, steps have been taken to minimize harmful emissions and to eliminate and/or recycle waste. Specifics are noted below and it’s our belief these measures will help protect, preserve, and enhance the environment now and in the future for the benefit of our clients, employees and the public at large.

To ensure awareness of our policy, CAMERON LANDSCAPING is committed to educating and informing all personnel of our objective and to provide training or discipline necessary to ensure compliance.

Cameron Landscaping Steps For A Greener Environment:

  1. Preference in the use of cultural practices and biological controls over conventional methods with all applications subject to Integrated Pest Management techniques and Ontario’s Bill 64 which came into effect April 22, 2009.
  2. Preference in the use of organic fertilizer products with an emphasis on eliminating the use of products containing phosphorus.
  3. Preference in the use of environmentally friendly de-icing products with an emphasis on minimizing their impact on the environment and due regard to safety of our clients.
  4. Ongoing calibration of equipment to ensure the proper application of all products.
  5. Proper handling, storage, and disposal of all dominant waste oils and chemical products including empty containers in compliance with M.O.E Regulations.
  6. All tractors and mowers shall be equipped with mulching decks to allow for the grinding of grass clippings, including leaves and flowers during fall clean up to minimize and eliminate the need for disposal. Such organic material will remain on site to return stored nutrients back to the soil.
  7. All waste by-products resulting from the work performed shall be sorted and separated to identify method of disposal (recycling, composting, or disposal). The goal is to minimize or eliminate any material that may be designated for landfill.
  8. Purchase and use of current state of the art equipment and vehicles with the lowest emissions possible. Such assets will be inspected and maintained on a routine basis to ensure optimal performance. Routine replacement schedules are to be followed when vehicles and equipment no longer perform at peak efficiency or reliability.
  9. Transition of all motorized vehicles and equipment to allow the use of bio-fuel technology.
  10. Minimize the need for excessive travel through the use of GPS technology to identify the most efficient routes.
  11. Elimination of unnecessary vehicle and equipment idling through the use of GPS technology to ensure compliance.
  12. Efficient use of electronic equipment with an emphasis to minimize or eliminate unnecessary generation and waste of paper products.

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